UPDATED: April 15, 2025

What to Expect When You Work With Payer Law

Video Transcript

The family atmosphere here at Payer Law is very important to us. It’s also very important to our clients. It helps them understand their case, and it helps us understand them. We treat everybody like they’re family here. That family atmosphere just makes clients feel more comfortable—they don’t feel like just a number when they’re at Payer Law. They feel more like a member of the family.

Whenever a client calls our office, I take down their information. I’ll take accident details and make sure everything is entered accurately into our intake system. Staying in communication with our clients is key. It’s important to make sure they’re aware of what step comes next and what to expect throughout their case.

I’m the person who handles the intake, and I like to be as detailed as possible during that first contact. Learning everything I can about the accident and the client’s injuries helps me understand where the case might be headed. There’s a process to follow to achieve a final settlement, and knowing our clients well helps us get there.

After an accident, we’ll treat you like one of the family—not just a number. It pays to call Payer Law.

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James Payer

Reviewed by: James D. Payer

Last Updated: April 15, 2025

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